Resident and Family Reviews

March 2019:

Published in the Reedsburg Independent on Thursday, March 21, 2019 (reposted here with the family's consent)

"Dear Editor,

We would like to publicly recognize and thank Vonda Hainstock and the entire Sauk County Health Care Center Staff for THE most kind, considerate and superb care for our recently deceased Mother, Irma Lowery. Her short stay at this amazing facility truly touched our hearts and souls. From the warm welcome the day she arrived to the outstanding physical therapy department to the top notch nursing crew to dietary to the office personnel to the beauty shop to the laundry and maintenance group to the final walk-out escort - the utmost respect was always present! Our community is truly blessed and so very fortunate to have this exceptional center! Truly a first class ran organization."

With heart-felt appreciation.

Sincerely,

The "Lowery" Girls

Joann, Sharon, and Mary and their Families

September 2018:

"I want to thank everyone at the SCHCC for the wonderful loving care my mom had for the years she was there. You not only took care of her, but you were so kind to me in the long journey. You all have become like family to me. Mom was always so clean and looked so nice. Her hair was beautiful and her room was spotless and so well kept. I was always amazed when I would wheel her around on other units, how so many would say 'Hi' to my mom and call her by name. You girls are so busy, but always took time to come talk to me and answer any questions I had. You always love to watch activity staff interact and play games with the residents. It always seemed like so much fun and everyone was always laughing. You guys do an awesome job. When they say that nurses and CNAs are angles, it sure is the truth."

Thank you!

Donna M.

November 2017:

"There are no words that can express 'Our Sincere Thank You' for the exceptional care given to our mother, Elizabeth Ann (Betty) Schoonover these past 15 months. Mom entered the doors at SCHCC on August 19, 2016 and departed November 19, 2017. She has now entered the doors to her heavenly home and will be our guardian angel. Mom enjoyed her simple life, battled many hardships but with faith and love endured all. The care she received at  SCHCC when we could no longer care for her was superb and we want to thank each and everyone of you for being a part of Mom's final journey."

We love, respect and cherish you all!,

Winnie, Allen, Gina, Linda and Families of Betty Schoonover

August 2017:

"Thank you for the respectful and caring treatment you gave to our Aunt, friends, and our entire family. Losing a much loved Aunt is difficult, but your compassion, understanding, and support helped in ways we cannot express. May God bless you as you continue to provide loving care and compassion to those at your facility."

Love and Hugs,

Extended family of former resident

July 2017:

"Thank you for caring for mom the last five and a half years. Our family is grateful for the care and love mom received. We were comforted knowing that mom always received outstanding care. We knew she was safe and loved. "

Thanks again you will be missed,

Tim

June 2017:

"Although my mom's time was short with you, I still am grateful for the wonderful care she received. Thank you for making her last days comfortable in a beautiful facility. It will be forever deeply appreciated."

Sincerely,

Stephanie S.

April 2017:

"Thank you so much for the excellent care our mother received during her two year stay at Sauk County Health Care Center. She had so many wonderful caregivers! We could tell that you really cared about her as an individual and we appreciate everything you did for her. And we also appreciate the care and compassion you showed to our family."

Thank you!

Her sons and daughters-in-law

February 2017:

"I was a resident at your facility from January 2017 - February 2017. Having worked at SCHCC for some 34 years, I chose to return “home” for my rehabilitation.

The care and compassion were extraordinary from admission to discharge. The dietary staff met my special dietary needs within hours. Julie [Dietary Manager], always smiling , checked on me several times to assure that I was satisfied.

Never once did I detect an odor at your facility. That in itself is difficult to maintain at all times. Housekeeping was better than a 5 star hotel. When you made a request – it was DONE! Despite long hours of work, staff were always caring, loving, and professional.

Where else would you find morning coffee at your bedside at 5:30 am? It is obvious why your organization has a 5 star rating.

Hats off to each of you as care of this quality does not just happen."

Love and Best Regards,

Ron Birdd