Disability Benefits Specialists

The Disability Benefit Specialist Program (DBS) is a service of the Aging & Disability Resource Centers. The DBS works closely with information and assistance, options counseling, and other resource center services.

The DBS provides services to people ages 18 to 59 with physical disabilities, developmental disabilities, mental illness, and substance use disorder. The DBS provides information about public and private benefit programs including assistance with application and appeal procedures.

A Disability Benefit Specialist can help provide you with accurate information on public and private benefits and programs. A Disability Benefit Specialist may...

• Help determine which benefits and programs you may be entitled to
• Help you to fill out applications for benefits, programs and services
• Talk with you about your choices and the programs or services that might meet your needs
• Provide assistance in obtaining or retaining benefits and services
• Provide referrals, assistance and support on other matters including disability rights and the impact of earnings on financial eligibility for public benefits
• In some cases, you may receive representation in formal appeals related to denials of eligibility, termination of benefits or overpayment of public or private benefits

These are some of the programs a Disability Specialist can help you with:

• Medicaid (Medical Assistance)
• Social Security Disability Income (SSDI)
• Medicare, including Part D
• Prescription Drug Assistance
• FoodShare
• Low-Income Tax Credit
• Private Health and Disability Insurance Issues
• Housing and Utility Issues
• Veterans' Benefits

Deaf and Hard of Hearing Disability Benefit Specialist

Jennifer M. Koehn  

• Office of the Deaf and Hard of Hearing
• 141 NW Barstow St, Room 104
• Waukesha, WI   53188
• Videophone/Telephone  1(866) 948-9841 or (262) 347-3045
• Email: JenniferM.Koehn@wisconsin.gov
• Fax (262) 521-5314
• TTY/TDD   WI Relay 711